After Sales Administration Executive (Automotive Industry)

Join BYD Automotive, a global leader in electric vehicle innovation, as our After Sales Administration Executive in the vibrant region of Badung, Bali. In this pivotal role, you will be the backbone of our after-sales operations, ensuring seamless financial and administrative processes that keep our customers and dealerships satisfied. Our team at BYD Automotive is dedicated to excellence, and we offer a dynamic work environment where your contributions will make a tangible impact on our business growth.

As an After Sales Administration Executive, you will handle a variety of tasks, from managing warranty claims and service records to coordinating with our finance and logistics teams. You will use tools like SAP and QuickBooks to maintain accurate financial records, ensuring compliance with our company policies and industry regulations. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional service to our customers.

📋 Tanggung Jawab Pekerjaan

• Manage and process warranty claims and service records using SAP and QuickBooks.
• Coordinate with finance and logistics teams to ensure timely and accurate financial transactions.
• Maintain and update customer and dealership records in our internal systems.
• Prepare and submit monthly financial reports for after-sales operations.
• Assist in the development and implementation of after-sales policies and procedures.
• Provide administrative support to the after-sales team, ensuring smooth operations.
• Monitor and analyze financial data to identify trends and areas for improvement.
• Ensure compliance with company policies and industry regulations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 3 years of experience in a similar administrative or financial role, preferably in the automotive industry.
• Proficient in using SAP and QuickBooks for financial and administrative tasks.
• Strong knowledge of Indonesian accounting and tax regulations.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Familiarity with after-sales operations and customer service is a plus.
• Fluent in both English and Indonesian.

🛠️ Keahlian

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