Administrative Operator & Receptionist - Customer Service Excellence

Join Royalindo Investa Wijaya as an Administrative Operator & Receptionist and play a pivotal role in delivering exceptional customer service while ensuring seamless daily operations. This dynamic position combines front-desk responsibilities with administrative tasks, offering a unique blend of customer interaction and operational support in Jakarta Pusat. You will be the first point of contact for clients and visitors, handling inquiries, appointments, and ensuring a welcoming environment. Meanwhile, you will manage documents, schedules, and communications, keeping our office running smoothly. This is your chance to contribute to a company that values both service excellence and operational efficiency.

At Royalindo Investa Wijaya, we are committed to fostering a collaborative and innovative workplace. Our office in Jakarta Pusat is a vibrant hub of activity, where you will have the opportunity to grow your skills and make a meaningful impact. Whether you are greeting visitors, scheduling meetings, or managing administrative tasks, your contributions will be integral to our success. Join us and be part of a team that values your dedication and professionalism.

📋 Tanggung Jawab Pekerjaan

• Manage front-desk operations, including greeting visitors, handling inquiries, and directing calls and emails.
• Schedule appointments and meetings, and maintain accurate records of all interactions.
• Process and file incoming and outgoing documents, ensuring compliance with company policies and procedures.
• Assist in maintaining office supplies and equipment, and support general office maintenance tasks.
• Provide exceptional customer service, addressing client needs and concerns with professionalism and courtesy.
• Coordinate with other departments to ensure smooth communication and collaboration.
• Monitor and update schedules, ensuring timely and efficient operations.
• Assist in organizing office events and activities, contributing to a positive work environment.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent, with at least 1-2 years of experience in administrative or receptionist roles.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook) and other office software.
• Excellent communication skills, both written and verbal, in Indonesian.
• Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
• Attention to detail and a commitment to accuracy in all administrative tasks.
• Customer service orientation with the ability to handle inquiries and complaints professionally.
• Familiarity with basic customer service and administrative best practices.
• Ability to work well in a team and contribute to a positive office environment.

🛠️ Keahlian

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